Noonu Naturally > Roadmaps > plans > Enhancing Local Governance (LDP-1)

Enhancing local council governance through digital transformation

Noonu Atoll Council is embracing digital transformation to modernize local governance. Council will establish a strong digital foundation to support our initiatives. This includes transitioning to a full Enterprise resource planning environment integrated with a customer relationship management system, a public engagement platform, an official digital ID system and a digital banking and payment system for increased efficiency, security, and convenience. To ensure a smooth transformation, we will conduct a digital assessment and planning process. Finally, we will prioritize digital initiatives based on their impact and feasibility on our atoll's needs.
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Chronology

Leading Team

Technology Team

9. Industry, Innovation and Infrastructure

1.3 Digital Governance

#smarttechnology

1

Laying the Foundation for Digital Transformation

To successfully implement digital initiatives, securing funding through grants, public-private partnerships, or budget allocations is crucial. Ensuring reliable internet access throughout the atoll, including community centers and public spaces, is essential. Investing in necessary hardware and software, such as computers, mobile devices, and online platforms, will empower council staff and residents. Finally, establishing robust data security measures will protect resident information and ensure privacy throughout the digital transformation process.
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Establishing a Robust Digital Identity System

To enhance security and streamline service delivery, a central database storing residents' biometric data and essential information should be established. Each resident has a unique digital ID for online and offline identification, combined with multi-factor authentication for added security. Integrating this digital ID system with council services will enable residents to access services, apply for benefits, and conduct transactions online, providing greater convenience and efficiency.
3

Promoting Financial Inclusion and Digital Payments

To enhance financial inclusion and convenience, atoll councils should promote the adoption of online banking platforms, enabling residents to remotely access and manage their accounts. Cashless transactions through mobile payments and digital wallets should be encouraged for everyday purchases and government fees. Integrating these digital payment options with council services will allow residents to pay bills, submit fees, and receive social benefits electronically. By facilitating access to banking and financial services, even for unbanked or underbanked residents, atoll councils can contribute to a more inclusive and prosperous community.
4

Assessing the Need for Digital Transformation

To effectively implement digital initiatives, atoll councils must conduct a thorough needs assessment to understand the specific needs and priorities of their residents. By conducting surveys, focus groups, and interviews, councils can identify areas where digital transformation can improve service delivery, transparency, and efficiency. A subsequent gap analysis will help pinpoint specific areas where digital solutions can be most beneficial. Finally, a feasibility study should evaluate the technical, financial, and human resource requirements for implementing various digital initiatives to ensure their viability and sustainability.
5

Prioritizing Initiatives

To effectively leverage digital technologies, atoll councils should prioritize digitizing high-demand services such as permit applications, bill payments, and social welfare registrations. Implementing open data initiatives, by publishing council budgets, meeting minutes, and other data online, will enhance transparency and accountability. Integrating digital tools with existing administrative procedures and workflows will ensure a smooth transition and maximize the benefits of digitalization.

Points of Discussion

37.4 Implementation of Microsoft office Independent Tenancy for Atoll Council37.3 Citizen Centric Governance (PC-002) Business Proposal30.1 Modernizing Council Secretariats through Digital Transformation

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Enhancing local council governance through digital transformation

Noonu Atoll Council is embracing digital transformation to modernize local governance. Council will establish a strong digital foundation to support our initiatives. This includes transitioning to a full Enterprise resource planning environment integrated with a customer relationship management system, a public engagement platform, an official digital ID system and a digital banking and payment system for increased efficiency, security, and convenience. To ensure a smooth transformation, we will conduct a digital assessment and planning process. Finally, we will prioritize digital initiatives based on their impact and feasibility on our atoll's needs.
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Efforts

These Progress serves as all the updates: Enhancing local council governance through digital transformation related to action. Stay informed about the Council's progress in consolidating development plans.

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2023

30th Noonu Atoll Council Sitting

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