Noonu Natrally > Roadmaps > programs

Citizen Centric Governance (PC-002)

Noonu Atoll is revolutionizing councils through the Citizen-Centric Governance Program. Citizens will access live development plans, projects and programs. participate in online discussions and submit service requests through a central web platform. Council meetings will be modernized with a digital system, enabling remote participation, transparent decision-making, and easy access to meeting decisions for the public. Standard operating procedures, workflows, and approvals will be digitized to expedite service delivery and empower staff. Multilingual outreach and training programs ensure all citizens can engage effectively. This citizen-centric approach prioritizes efficiency, transparency, and public participation, empowering both islanders and councils to build a more responsive and inclusive local government system in the Atoll.
From:
To:
Council Funding:
MVR 1,200,000.00
Other Funding:
MVR 3,000,000.00

8%

Completed

Strategies

Serial

01

Ongoing

Streamlining Operations with Microsoft Business Central

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02

Completed

Implementing Microsoft 365 for Councils with Independent Tenancy

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Serial

03

Ongoing

Getting citizens involved with a Public Engagement Platform

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04

Ongoing

Optimizing Engagements with a Meeting Management System

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05

Ongoing

Setup eFaas credentials for authentication

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06

Ongoing

Service automation and Onegov integration

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07

Ongoing

Human Resources Management System (HRMS) Implementation

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08

Ongoing

Building Stronger Resident Relationships: Dynamics Sales and CRM

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09

Planned

Digital Marketing Solutions for Citizen Engagement

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10

Planned

Digital Payments Implementation

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To

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11

Planned

API integration of government portals

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12

Planned

Robotics and Machine Learning Solutions

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13

Planned

Branding and Marketing Strategy for Digital Solutions

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Progress

Stay informed about our efforts on Citizen Centric Governance (PC-002) through these progress reports. These updates provide detailed information on the actions and engagements related to developing and implementing development plans, projects and programs.

View All Progress

2024