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Citizen Centric Governance (PC-002)

Noonu Atoll is revolutionizing councils through the Citizen-Centric Governance Program. Citizens will access live development plans, projects and programs. participate in online discussions and submit service requests through a central web platform. Council meetings will be modernized with a digital system, enabling remote participation, transparent decision-making, and easy access to meeting decisions for the public. Standard operating procedures, workflows, and approvals will be digitized to expedite service delivery and empower staff. Multilingual outreach and training programs ensure all citizens can engage effectively. This citizen-centric approach prioritizes efficiency, transparency, and public participation, empowering both islanders and councils to build a more responsive and inclusive local government system in the Atoll.
Council Funding:
MVR 1,200,000
Other Funding:
MVR 3,000,000
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Strategies

Ongoing

01 Streamlining Operations with Microsoft Business Central

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Completed

02 Implementing Microsoft 365 for Councils with Independent Tenancy

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Ongoing

03 Unified eFaas and OneGov System Setup for Authentication and Service Automation

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Completed

04 Optimizing Engagements with a Meeting Management System

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Ongoing

05 Getting citizens involved with a Public Engagement Platform

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Ongoing

06 Integrated Resident Relationship Management and Citizen Engagement Strategy

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Ongoing

07 Human Resources Management System (HRMS) Implementation

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Ongoing

08 Digital Payments Implementation

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Planned

09 Harness AI, Copilot, and Automation Capabilities

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Planned

10 Promotion of Scalable and Open Digital Tools

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Efforts

These Progress serves as all the updates: Citizen Centric Governance (PC-002) related to action. Stay informed about the Council's progress in consolidating development plans.

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