Are you a seasoned hospitality professional ready to shape the future of tourism in Noonu Atoll?
Noonu Atoll Company is seeking a talented MICE Tourism Facility Operations and Management Consultant to oversee the transformation of our historic statehouse into a world-class convention facility.
In this pivotal role, you'll:
Set the Stage: Develop operational SOPs, guidelines, and standardized services that meet or exceed industry benchmarks.
Ensure Compliance: Guarantee adherence to local and international regulations, maintaining the highest standards of operation.
Maximize Success: Drive guest satisfaction, operational efficiency, and profitability, positioning the facility as a premier destination.
Identify Needs: Pinpoint essential design, procurement, and HR requirements to ensure a seamless operation.
Empower Our Team: Train and develop our convention house staff to deliver exceptional service and meet industry expectations.
Key Responsibilities Include:
Guest-Centric Approach: Establish procedures for guest relations and management, ensuring unforgettable experiences.
Service Excellence: Standardize service protocols that exceed guest expectations, creating a memorable environment.
Efficient Operations: Develop SOPs for inventory management, reservations, and staff scheduling, optimizing efficiency.
Risk Mitigation: Implement robust risk management and regulatory compliance strategies to safeguard operations.
Comprehensive Facility Management: Establish SOPs for accommodation, housekeeping, public areas, food safety, restaurant operations, and spa management.
Talent Development: Provide essential training in food safety, housekeeping, customer service, and front desk management.
Strategic Planning: Identify necessary equipment and staffing needs to support the facility's operations.
Are you the ideal candidate?
You possess proven experience in F&B and hospitality management, with a strong track record of improving operations.
You excel in communication and interpersonal skills, fostering positive relationships.
You are a self-starter capable of working independently and collaboratively.
You hold relevant academic qualifications in Hospitality Management or a related field.
You are proficient in common industry software.
Experience working in multicultural environments and abroad is a significant advantage.
Remuneration:
Remuneration will be based on experience, qualifications, and company policy.
How to Apply:
Submit your application package to:
hello@noonunaturally.com before 13th July 2024, Before 14:00hrs.
Application Package:
CV (including contact information)
Copies of educational certificates
Copy of Maldivian National ID (or birth certificate/passport/driving license if unavailable)
Work experience documents (as per specified criteria)
Contact Information:
For more information, please contact:
Email: hello@noonunaturally.com
Phone: 7411505 / 9477747
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