The purpose is to outline the requirements and expectations for acquiring a Dhivehi AI Transcription service through an invitation for bids. Invitation for bids aims to identify a qualified service provider who can deliver an accurate, efficient, and reliable transcription solution tailored specifically for the Dhivehi language. The service will play a critical role in enabling automated transcription for diverse projects, enhancing accessibility, and supporting workflows dependent on high-quality audio-to-text conversion in Dhivehi.
1. Scope of Work
The selected service provider will be responsible for:
Deployment of a solution providing an AI-based transcription system for accurate Dhivehi language transcription.
Ensuring adaptability to accents and dialectical variations in Dhivehi speech.
Enabling supportive language features such as generated content corrections input via user for manual corrections.
Performance Standards:
Guaranteeing a transcription accuracy rate of 80-95% when supplied audio conditions are adequate.
Supporting real-time transcription or processing of pre-recorded audio files.
Producing high-quality text outputs suitable for official purposes.
Technical Integration:
Offering APIs or compatible modules to integrate the transcription system with Noonu Atoll Administrative platforms or Microsoft cloud environment (SaaS).
Ensuring robust data security and confidentiality measures.
Maintenance and Support:
Providing updates to enhance transcription accuracy and system functionality (provide model training and re-training as needed).
Offering prompt technical support and long-term maintenance to align with Noonu Atoll Company needs.
2. Key Dates and Times:
Registration: 3rd - 10th December 2024, 13:00
Bid Information Session: 11th December 2024 at 13:00
Bid Clarifications: 11th - 15th December 2024 at 13:00
Bid Opening: 16th December 2024 at 13:00
Interested parties can register for the bid by submitting the provided submittion form.The Bid Information Session will be conducted online, and a confirmation email with the meeting link will be sent upon registration.
3. Guidelines for Bidders
3.1 Bid Submission Preparation:
Bids must include quotes for all services detailed in the Terms of Reference (TOR) to be provided after information session.
Quotes should be valid for a minimum period of 90 days starting from the official bid opening date.
3.2 Required Documents for Bid:
Quote (including delivery period and payment conditions)
Company Portfolio
Certificate of Company Registration
GST Registration Certificate
TAX Clearance Report with six months validity
Contact Information (name, role, mobile number, and email)
For Sole Proprietors: registration certificate and National ID
Letters of Experience for completed projects of similar nature (letters should clearly specify the work performed and project value)
All documentation must be submitted together in a single envelope labeled with the company's name and the tender reference number.
3.3 Bid Opening Process:
Bids will be opened on the 16th of December 2024 at 13:00 with bidders present.
The opening will occur at the Noonu Atoll Company Office in Noonu Manadhoo, Republic of Maldives.
Bids submitted electronically will not be considered.
3.4 Reasons for Bid Rejection:
Non-registered bidders will be disqualified from bid opening participation.
Absentees from the bid information session will be disqualified from bid opening.
Late arrivals post-deadline are ineligible for bid opening.
Omission of any documents specified in section 3.2 will result in bid rejection.
3.5 Criteria for Selection:
Cost Evaluation: 60%
Delivery Schedule: 20%
Professional Experience: 20%
Kindly include "Dhivehi AI Transcription Service Bid" in the email subject line. All queries must be submitted before the end of the clarification period for timely responses.
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